Q: What is the Hotel Reservation Link?
A: https://app.thebookingfactory.com/hotel-whiskey1/book#/choose-dates
Instructions: 
  1. Open up the link using Google Chrome ONLY!
  2. Click the Reservation Link and select the caller’s booking dates, then complete the reservation. 
**Please DO NOT book reservations after 11pm CST for SAME DAY reservations
  1. A card MUST be put on file in Booking Factory. A DEPOSIT FOR THE FIRST NIGHT WILL BE TAKEN NOW AND THE BALANCE WILL BE CHARGED WITHIN 72 HRS OF CHECK-IN
 
Q: Is there a Roku Pin (Password)?
A: We do not have the Roku pin. We offer Hulu, Hulu Live, ESPN and Disney for free. You are also welcome to sign into your Netflix account, but we would need you to be responsible for logging out of Netflix before you leave. If you log out of any of the provided apps, you may be subject to a $250 reconfiguration fee. 
 
Q: When will I receive the room code?
A: Codes are emailed four days in advance and then texted and emailed again up to 24 hours before arrival. If you are calling because you are worried that your reservation is today instead of tomorrow, please just double check your confirmation email. 
 
Q. Do you allow early check in or late check out?
A: Check-in is 3 PM / Check-out is 10am. 1pm early check-ins are available on a limited basis for an additional $50 charge.
 
Q.  Can I check in late?
A: We will have staff available during normal business hours. Check-ins after normal business hours are fine. Your code will work up until 10AM on the day of check-out.
 
Q. Restaurant Reservations?
A: Whiskey Prime does have different hours. The hours are Thursday-Sunday. The bar opens at 3 PM and the kitchen opens at 5 PM. You do need to call 601-557-2611 to make the reservation.
 
Q. What is your pet policy?
A: We do not allow pets in our rooms. Sorry for any inconvenience this may cause. 
 
Q: Do you need a fishing license?
A: Yes a fishing license is required. 
 
Q. Is it possible to book now and pay later?
A: We will need your card information to confirm booking and for the deposit which will be equal to the first night’s stay. The balance, if any, will be charged within 72 hours of your check in. The deposit is fully refundable with cancellations prior to 72 hours before arrival.
 
Q. Discount / Do you offer discounts?
A: We unfortunately do not. We are a small, boutique hotel and are unable to accommodate any discount requests and we don’t accept cash.
Q. Casino and Pool?
A: We do not have a pool or casino facility.
 
Q. Cancellations … What is your cancellation policy? 
A: Free cancellation 72 hours prior to check in, unless the booking reservation covers a holiday, and it will not be refundable. 
 
Q. Hurricanes / Evacuations … Do you accept cancellations if there is an expected hurricane / storm etc?
A: We will accept cancellations if there is a mandatory evacuation situation due to hurricane / storm etc
 
Q: TV not working?
A: Please give us a call at 601.557.2611 so we can have a staff member help resolve or reset the internet connection
 
Q.  Is there an elevator?
A: No Elevator; Lower Rooms Only for those who would need one otherwise.
 
Q. Electric Vehicle (EV) Parking?
A: Electrical Vehicle Parking is available immediately behind the building. 
 
Q. Parking?
A: Free parking is available in the lot behind the Whiskey Bar (across from the hotel on Davis Avenue).
 
Q. What is the wifi password?
A: WIFI Name: HotelWhiskeyinPassChristian — Password: HotelWhiskey
 
Q. Office on Site/ Front Desk related questions:
A: Please keep an eye out for housekeepers on-site during normal business hours.


Q – Do you provide drinks and snacks
A: We leave water, tea, coffee and some snacks in the room and these are free of charge.